Record a purchase refund without a credit note

There may be times when you need to record one-off purchase receipts, such as a refund and other money you have paid linked to a purchase where you have not been issued a credit note. You can use the Purchase Other Receipt option to easily record these payments.

  1. Go to Banking, and then click the correct bank account.
  2. Click New Entry, then Sale / Receipt.
  3. Click the Other Receipt tab, then click the Enter a refund for a purchase link.
  4. Check or enter the following information:
    5. Vendor

    If you want to record this receipt against a particular vendor, enter the name in the Search box.
    Paid from Bank Account*

    Check the correct bank account appears. If you need to change this, choose the relevant account.

    Note:

    The current balance for the selected bank account displayed below this box.
    Method* Click the required payment method.
    Date Paid* Enter the date.
    Reference If required, enter a reference.
    Amount Paid* Enter the total amount.
    Ledger Account The default expense ledger account appears. However, if you select a vendor contact, the expense ledger account selected for the vendor will appear. If needed, you can choose a different account.
    Details If required you can enter more details about the sale, such as what the item was.
    Total This defaults to the value you entered in Amount Paid. You can amend this if required.

    * Indicates a required field

  5. If the payment was for several items of different values relating to different ledger accounts enter these on separate lines.
    6. Note: The total of all entries, must match the value entered in Amount Paid before you can save the receipt. If you enter multiple lines, the transaction still appears on the bank activity as one transaction but as individual transactions on the relevant ledger accounts.
  6. Click Save or Add Another and then repeat the previous steps to add another.