Edit a sales invoice

This explains how to make changes to a sales invoice. How you edit the invoice depends on whether it's been paid and whether it's been included in a VAT return.

  • Included on a VAT return - the invoice cannot be edited or deleted. Reverse it with a credit note and then re-enter the invoice.
  • Paid - remove the link or unallocate to the payment or credit note first.
  • Draft or unpaid invoice - can be edited or deleted as required.

What you need to know

You can only delete invoices when they are not paid and have not been included on a VAT return.

If the invoice is

  • paid, then remove the link between the payment and the invoice first. This is also known as unallocating.

    Once you have made the required changes match the payment to the invoice again.

  • paid with a credit note, remove the link between the credit note and the invoice first.

  • included on a VAT return

Edit an invoice

  1. From Sales, choose Sales Invoices.
  2. Open the invoice you want to edit.
  3. Select Edit from the right panel.
  4. Change the relevant information, and Save.

Remove a payment from an invoice

To delete a paid invoice, remove the link between the payment and the invoice.

The invoice is Unpaid and you can make the required changes.

  1. From Banking, select the bank account the payment was paid into.
  2. From the Activity tab, open the payment used to pay the invoice.
  3. From the bottom of the Supplier Payment window, clear the check box next to the relevant invoice and Save.

    If the payment covers multiple invoices and you un-allocate one of them, the remaining invoices are not affected.

  4. Choose Yes to save the payment as a payment on account. This allows you to use the payment to pay another invoice or match it back to the same invoice after you edit it.

    If you use the cash basis scheme, choose the appropriate VAT rate.

The invoice status now shows as Unpaid. You can now edit the invoice.

Unallocate a credit note

When you create a credit note and allocate it to an invoice, we create an allocation transaction. This transaction holds the details of linked credit notes and invoices.

Before you can edit or delete an invoice that’s been paid using a credit note, you must edit the allocation transaction.

  1. From Contacts, then select the required supplier.
  2. From the Activity tab, open the relevant customer allocation transaction.

    The allocation transaction date is the date you allocated the invoice and credit note.

  1. If the credit note is allocated to a single invoice, clear the check boxes for both the invoice and the credit note.

    If the credit is allocated to more than one invoice,

    • Clear the check box for the invoice being unallocated.

    • Amend the amount outstanding on the credit note. Select and adjust the Amount to Pay to match the total of the remaining allocated invoices. For example, a credit note with a total value of 180 is allocated to 2 invoices, one for 60 and one for 120. The £60 invoice has been unallocated, so adjust the Amount to Pay to -120.00.

    If you allocated multiple transactions at the same time, and you only want to un-allocate one invoice and credit note, the remaining transactions are unaffected.

  2. Select Save.

The invoice status now shows as Unpaid. You can now edit the invoice.

Reverse an invoice included on a VAT return

Once an invoice has been included on a VAT return you can't edit or delete it. You'll need to reverse the invoice by creating a credit note.

  1. Create a credit note from the invoice. We automatically create an identical credit note and use the credit note to pay the invoice.
  2. Create a new invoice with the correct details if required.

Credit an invoice

  1. From Sales , select Sales invoices.
  2. Open the relevant invoice, then select Add credit note.

    The credit note will have the same details as the original invoice. As you’re reversing the invoice, you shouldn’t change these details.

  3. If required, enter a reference. For example, Invoice reversal.
  4. Enter any notes, and Save.

We automatically link the credit note to the invoice and show both as paid.

The next time you run a VAT Return, the credit note is included and your VAT liability is adjusted accordingly.