Delete a customer or supplier contact

This explains how to

  • Delete a customer or supplier record created in error.

You can only delete customer or supplier records when they have no transactions entered against them.

When a customer or supplier is no longer used, we recommend that you make it Inactive. This prevents new transactions being entered for the customer or supplier. Read Make customer and supplier records inactive

When you can't delete a customer or supplier

  • When a transaction, such as an invoice or payment, has been entered for that contact.
  • The Revenue contact if your business is VAT registered.

Delete a customer or supplier record

  1. From Contacts, choose Customers or Suppliers.
  2. Select the check box next to the record you want to delete.
  3. From the action toolbar at the top of the list, choose the delete icon and then click Yes to the message.

    If you see a red message at the bottom of the page, this mean you can't delete this record. We recommend that you make it inactive instead.