Summary
Description
When your customer pays their invoice, apply the payment to update the status from Outstanding to Paid.
Resolution
- Go to Sales, and then click Sales Invoices.
- Click the invoice for which you want to record a payment.
- Click Take Card Payment (if using Stripe) or Turn on Card Payments (if you aren’t using Stripe but want to start) or Record Payment.
- Enter the following information:
Amount Received *
Enter the amount your customer paid towards this invoice.
Discount
Enter the discount amount if applicable.
Exchange Rate
Displays the live exchange rate, if you enabled foreign currency transactions.
Payment Date
Enter the date of the payment.
Paid into *
Choose the bank account you want to pay the money into.
Method *
Specify the payment method.
Your Reference (optional)
Enter a reference or the check number for the payment.
Currency Charges
If you charge a fee for currency transactions, enter it in this field.
* Indicates a required field.
NOTE: If you click Turn on Card Payments, the Stripe - Card Payments page will open, where you can set up a Stripe account.
- Click Save.
The amount paid appears on the invoice. If the customer hasn't paid the full amount, the remaining amount appears next to Amount Outstanding. To view the customer account and the transactions associated with it, click the value next to Amount Paid.