Our cookie policy
We use cookies to make our products more user-friendly and to allow you to have a seamless and personalised experience. They allow us to learn from your previous visits and tailor our products to your needs and expectations. Generally, our cookies don’t store sensitive or personally identifiable information. The data collected through these cookies can however be linked back to other information Sage holds on you, where you have a relationship with us or where you have otherwise provided personal information to us. This would always be done in compliance with applicable data protection laws and considering your consent and preferences.
At Sage, we decided to offer you the best user journey possible and therefore, we are asking you to consent to cookies only once for Client Management, Sage Business Cloud Accounting, Sage Business Cloud Payroll International, GoProposal and AutoEntry. This way, if you are using several products in this list, you only need to consent to our use of cookies and similar technologies once for these products.
Please note that where you use Sage products in other countries (e.g. if you are using Sage Business Cloud Accounting UK and Sage Business Cloud Accounting Canada) you are consenting to cookies for both versions of the product. You can find the cookie policies of products available in other regions in "Cookie policies of other products."
Your consent will be valid for one year, except if you withdraw it before. After one year, Sage will ask you for a fresh consent.
What are cookies?
Cookies are small text files which are transferred from our services and stored on your browser. The information stored about cookies can be about you, your preferences, or your device and is mostly used to make the product work as you expect it to.
There are two types of cookies, the first-party cookies, created by the product you visit and hosted by Sage; and third-party cookies, managed by third parties.
Cookies may be session cookies (temporary cookies that identify and track users within our products which are deleted when you close your browser or leave your session in the application or service) or persistent cookies (cookies which enable our products to “remember” who you are and to remember your preferences within our products and which will stay on your computer or device after you close your browser or leave your session in the application or service).
We use cookies that are strictly necessary cookies which cannot be deactivated. Where you consent to it, we also use Performance cookies and analytics technologies, Functional cookies, and Targeting or advertising cookies. Please consult the Section 3. “Detailed list of Cookies” to obtain more information on what cookies we use exactly.
What other technologies do we use?
By “Cookies” we mean “Cookies and similar technologies”, please note that the technologies listed below might not always be strictly known as “cookies”, we however apply the same consent rules to these technologies, in accordance with applicable data protection laws.
We use cookies and similar software known as web beacons and tags to track where users have visited our website after clicking through from one of our advertisements on another website or in emails and to collect details of any products or services purchased and other key user actions and events. These web beacons and tags collect limited information which may sometimes include information which identifies particular users. It is not possible to refuse the use of web beacons and tags. However, because they are used in conjunction with cookies, you can effectively disable them by setting your browser to restrict or block cookies or by opting out of Performance Cookies.
Detailed list of cookies
These are cookies which are needed for our products to function properly. For example, they allow you to access secure areas of our product or to securely authenticate into your account. You cannot deactivate these cookies, otherwise our products could not work and we wouldn’t be able to offer you the services you have requested.
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_ab
_mf
id
1
m
__stripe_mid
__stripe_sid
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Stripe |
We use Stripe to provide payment services in our product.
This cookie is required to integrate Stripe with our products.
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NRBA_SESSION_ID
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New Relic
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We use New Relic to identify errors in the product and obtain data to resolve them. This monitoring is important to ensure the product continues to work properly.
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pendo_cd
pendo_tabId
_pendo_accountId
_pendo_accountId.
_pendo_meta
_pendo_meta.
_pendo_visitorId
_pendo_visitorId.
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Pendo
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We use Pendo to provide help and guidance within the product.
These cookies tell us when you've seen this guidance.
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__cf_bm
Cfduid
sparrow_id
_cfuvid
CF_VERIFIED_DEVICE¬_
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Cloudflare
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Used to speed up page load times and ensure security of our products.
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_session_id
current_locale
my5ackK3y
UIStatus
XCSRFTOKEN
.ssoculture
auth0.is.authenticated
SCENE_DATA
X-UAId
ss-pid
ss-id
__cakehr_session
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Not applicable
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We use these cookies to tell us when you're securely signed in to our products.
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tcell_agent_session_id
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Rapid7
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We use this cookie to ensure security of our products.
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_local_cache_d4b1613fdf991d
e2087d3b7182084c2e_en-CA
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Not applicable
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We use this cookie to display information that is necessary for the product to work.
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| wordpress_test_cookie |
Not applicable
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This cookie is used to help support users, linking out from our support app to ensure the application is working as expected and can see logs.
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| wordpress_logged_in_{hash} |
Not applicable |
This cookie is to allow for users to log into GoProposal app, sending login encrypted tokens to the authentication service and checks if user has an ongoing session or exists.
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aml_user_token
aml_user_id
aml_tenant_id
aml_permission
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Not applicable
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These cookies are used by GoProposal to return information for the application to work.
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CONSENTMGR
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Tealium |
These cookies allow us to save your consent preferences.
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| OptanonConsent |
Pendo |
These cookies allow us to save your consent preferences.
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| billing_currency |
Not applicable |
This cookie stores the location from where you are accessing Sage HR in order for the correct currency to be set within the product.
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billing_features |
Not applicable |
This cookie store information on the features within the product which you have expressed an interest in so that you are able to navigate around these features during your session.
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| billing_employee |
Not applicable |
This cookie enables the pricing page calculator to work whilst you navigate to and from the pricing page.
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Functional cookies allow us to provide enhanced functionality and personalised elements to our products, such as recognising when you return to our site and remembering your user preferences, such as your username, language or the region you are in. They can also be used to remember changes you have made to text size, fonts and other elements that you can customise. These cookies may also be used to provide services you have asked for or support as and where necessary. If you refuse them, that may affect any enhanced functionality on the product.
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liveAgentSid
liveAgentPage_0
liveAgentStart
liveAgentPc
liveAgentPageTime_0
liveagent_ptid
liveagent_vc
liveagent_sid
liveagent_oref
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Live Agent
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We use Live Agent to provide online chat and customer support functionalities. These cookies allow these functionalities to work.
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intercom-device-id-{hash}
intercom-session-{hash}
intercom-id
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Intercom |
We use Intercom to provide live chat. We use these cookies to verify that the user hash values we are sending over to Intercom are correct, ensuring that Identity Verification is passed. |
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calendar%3A%3Alocation_ids
calendar%3A%3Ateam_ids
scheduling%3A%3Acalendar%3A%
3Agroups
scheduling%3A%3Acalendar%3A%3Amode
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Not applicable |
In Sage HR, these cookies remember what filters you have used when filtering the calendar, or schedules for some employees, so you do not have to enter the filter query again during your session. |
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survey_section |
Not applicable |
In Sage HR, this cookie remembers where you were in the Surveys, so you can return to the right section during your session.
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| directory%3A%3Ateam_ids |
Not applicable |
In Sage HR, this cookie remembers where you were in the Company, so you can return to the right section during your session.
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positions_filters_sort_values_array12
applicants_filters_sort_values_array12
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Not applicable |
In Sage HR, this cookie remembers where you were in the Recruitment, so you can return to the right section during your session.
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Performance and analytical cookies allow us to monitor and analyse the use and performance of our products. The data we receive tells us how many people use our product; which pages are the most popular and allows us to see how visitors move around our product. We use this data to improve our product and gather business insights and statistics for marketing purposes.
Read our Privacy Notice for more information (opens in a new window)
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_ga
_gid
_gid
_gat_UA-3094457-6
_ga_YXWTM96H4H
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Google
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We use Google Analytics to track how visitors use our products and measure performance.
This helps us understand how people use our products, so we can make improvements.
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pendo_cd
pendo_tabId
_pendo_accountId
_pendo_accountId.
_pendo_meta
_pendo_meta.
_pendo_visitorId
_pendo_visitorId.
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Pendo
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Where consent to performance cookies has been provided, we use Pendo to:
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Track how visitors use our products in real time and measure performance,
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Understand where we can improve users’ journey and experience with our products.
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utag_main
utag_main__pn
utag_main_ses_id
utag_main__st
utag_main__ss
utag_main__se
utag_main__sn
utag_main_v_id
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Tealium |
This cookie is used to record a time stamp of when you visit to our site has started, the number of pages you have viewed, the number of visits you have had to our site and a unique ID. Tealium helps us to understand how you use our products to drive improvements. |
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_biz_pendingA
_biz_nA
_biz_sid
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Not applicable |
These cookies are used to record product and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.
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mutiny.user.token
mutiny.user.session
mutiny.user.session_number
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Mutiny |
Used to show personalised content to each product visitor.
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| PageCount |
Not applicable |
This cookie is used to gather analytics data.
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| _uetvid |
Bing |
This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our product.
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_cs_id, _cs_s_cs_ccs_cvars,
_cs_ex _cs_optout
_cs_inc _cs_t
_cs_same_site
_cs_root-domain
_cs_mk_ga _cs_mk_aa
_cs_rl
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Contentsquare |
We use Contentsquare to understand your journey on our website. We may also personalise your journey on our websites based on your previous behaviour.
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Targeting and advertising cookies are set by us to show you advertisements and other content that you may be interested in. They allow us to record your use of our product. We may use the data to make suggestions to you about products and services that you may be interested in or to offer real-time help if appropriate. No third parties advertise on our product.
Read our Privacy Notice for more information (opens in a new window)
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_gcl_au
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Google
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This is used by Google for experimenting with advertisement efficiency across websites using their services.
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| Ln_ |
LinkedIn |
This cookie is used in conjunction with the LinkedIn pixel, to make advertising more relevant.
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| _rdt_uuid
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Reddit |
This cookie is used in conjunction with the Reddit pixel, to make advertising more relevant.
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| _clck |
Microsoft |
This cookie persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID.
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visitor_id471001
visitor_id471001-handler
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Pardot |
These cookies allow to store a unique iD, allowing retargeting. |
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_fbp
Fr
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Facebook
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These cookies are set by Facebook to make advertising more relevant.
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mmapi.p.srv
utaqdb
mmapi.e.AE002persist.data
mmapi.e.AE001persist.data
Mmapi.p.pd, mmapi.p.uat,
Mmapi.p.ids,
mmapi.p.un,
mmapi.d.uv,
mmapi.store.pd,
Mmapi.store.p{partNumber}
Mmapi.store.s {partNumber}
Mmapi.tst
mmapi.e.{value}
mmapi.{value}
mmcore.tst
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Maxymiser |
We use Maxymsier to understand your journey on our websites and products and to send you relevant content and advertisement based on your behaviour. We may also personalise your journey on our websites based on your previous behaviour.
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_utm |
Google |
We use this cookie to learn how you came to hear about our product. If you click on a Sage ad in Youtube, we will know you came from a Youtube ad.
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How to change or withdraw your consent
You can change or withdraw your consent at any time.
Learn how to change or withdraw consent (opens in a new window)
If you withdraw consent, some cookies you previously consented to might still be active but can be deleted.
Learn how to delete remaining cookies (opens in a new window)
Marketing
We may use information obtained via the in-product cookies described above for marketing purposes (e.g., understanding your needs to personalise your experience). For more information on how Sage uses our personal data for marketing purposes, and to obtain complete information on your rights, please consult our Privacy Notice.
Read our Privacy Notice for more information (opens in a new window)
We may also contact you about in-product features, or other products, which we consider may be of interest to you, provided that we have appropriate consent to do it.
Manage your marketing preferences (opens in a new window)
If you have any further questions, please write to or email our Chief Data Protection Officer, at The Sage Group plc, C23 5 & 6 Cobalt Park Way, Cobalt Business Park, Newcastle-Upon-Tyne, Tyne & Wear, NE28 9EJ.
Email our Chief Data Protection Officer (opens a new email)
Cookie policies of other products (open in new tabs)
| UK cookie policy (English) |
https://help.accounting.sage.com/en-gb/am/Support/cookie-policy.html |
| Ireland's cookie policy (English) |
https://help.accounting.sage.com/en-ie/am/Support/cookie-policy.htm |
| France's cookie policy (French) |
https://sageactive.online-help.sage.com/politique-cookies/?lang=fr
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| Spain's cookie policy (Spanish) |
https://sageactive.online-help.sage.com/privacidad-y-cookies/?lang=es
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| Germany's cookie policy (German) |
https://sageactive.online-help.sage.com/unsere-cookie-richtlinie/?lang=de
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