How to record customer receipts

How to enter customer receipts in Sage Accounting.

When you receive a payment from a customer, record the payment using the Customer Receipt tab on the Receipt page. This process is useful if your customer sends one payment for multiple invoices. Use the Customer Receipt tab to create payments on the account. Allocate payments on account or credit notes to invoices while recording a receipt. To allocate credits and payments without recording a receipt, use the Account Allocation page

 

To record a customer receipt

1. Go to Banking.
2. On the New menu, click Sale/Receipt.

3.  NOTE: You can also create a new receipt by going to Banking and selecting Sale/Receipt from the New Entry menu. If you choose to enter the receipt from here, select the correct bank account when entering the receipt details.

4. On the Receipt (Incoming money) tab, enter the following information. Fill in fields marked with an asterisk (*):
   

   Customer	Enter either the company name or reference. As you start to type, the list of customers appears. Select the customer who made the payment.
   Paid into Bank Account	Verify that the correct bank account appears. If you need to change it, select the correct account from the drop-down list.
   Method *	Specify the payment method.
   Date Received *	Enter the date you received the payment.
   Amount Received *	Enter the total amount the customer has paid.
   Your Reference (optional)	Enter a reference for this receipt.

5. Check the boxes for the invoices the customer has paid. As you select invoices, the system automatically reduces the amount left to allocate based on what you entered in the Amount Received field. If there's any leftover because the customer overpaid, the system creates a payment on account for the extra amount.

6.  

    NOTE: To record all invoices as paid, select the check box in the top-left corner of the invoice list. To allocate a payment on account or credit note, select the payment or credit.  Select the invoice you want to allocate it to.

7. To pay only part of the invoice, enter a discount:
   • To pay part of an invoice, click the Paid column for the applicable invoice
   • In the Part Pay window, enter the payment amount in the Amount to Pay field, and then click Apply
   • To enter a discount, click the Discount column for the applicable invoice
   • In the Part Pay window, enter the value in the Discount field, and click Apply

    TIP: The amount paid plus the discount can't exceed the outstanding amount. 

8. Click Save. You can also go to the Save menu, click Add Another to save the current receipt and create another one.

If you have an amount left to allocate, you're asked to save this as a payment on account. To do this, click Yes. Alternatively, to return to the Receipt page and allocate this amount to another invoice, click No.